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NorthernFront
~ a Virtual Art Venue~ Artnews & Calendar
Categories:
call to artists: entries, shows
CLASSES
& WORKSHOPS
community events meetings, talks, etc.
"rootoons" by Ronnie Roo!
Artists &
Art Organizations... publicize your events with
us, send to info@northernfront.net
to learn more click about
the Front
to purchase
portfolio space click How to join or call
307-399-2777
visit our links...add your link...or advertise with us...
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Customer Service~
NorthernFront.net
Gallery
of the Northern Front
Terry R. Reid, Managing
To purchase paintings, you will need to
inquire by phone or email. Please provide the title of the art, the name of the
artist, and please describe the piece of art so there will be no confusion in
the order. Call or email: email: info@northernfront.net or Telephone: 307-399-2777
We accept PayPal and personal checks.
If you wish to purchase artwork by check, you must first call or email us. We
will respond to you as soon as possible to discuss shipping and payment
arrangements; however, [please note], if paying by cashiers' check, money order
or personal check, we must wait till your check has cleared before we can ship
any merchandise. **All orders must be pre-paid.
All of our artworks are signed and dated
[some front and back].
All of our art arrives at your home, ready to hang out of the box.
We endeavor to ship the day after your is payment is made.
Some artists include a Certificate of
Authenticity and/ or a quote or story behind it's creation.
SHIPPING ***Prices do not include
Shipping charges...shipping will be figured into the cost at time of purchase.
After you make your payment, we'll notify
you with a tracking number and an estimated time of arrival. We will remain in
touch with you until we know the work has arrived
safely and you are happy with your purchase.
International buyers, please email us with
your location before buying, so that we can get you an exact shipping quote.
Shipping varies per item [by weight,
medium, scale, and destination of your purchase and cost to insure].
Parcel: We are experts
at crating and packaging paintings and smaller works of art. The least expensive
method for shipping these items is via UPS, FEDEX, DHL or USPS. We take extra
care to crate and package the items to make sure that there is no damage.
Shipments travel fully-insured, as shipping insurance is always purchased at
time of delivery. You are not liable for artwork until it is in your possession.
When your order ships, we will notify you via email.
Included in your email will be a tracking number for your shipment. We
encourage you to track your package online or on the phone with the carrier.
Most companies can provide an estimated delivery date. Be sure to contact us if
anything seems unusual with the progress of the shipment.
SHIPPING
OPTIONS...we created this page
to provide you with answers to any question you may have when it comes to
shipping options. If you have questions, please feel free to call us.
What
shipping options do you offer?
We
offer a wide variety of domestic shipping options to suit just about any
need. For more information, please see our table of available shipping
options below. This table shows you the various carriers we use, approximate
delivery times, and any restrictions that may be required on packages.
Please note all domestic packages may be shipped via UPS
or FedEx.*International Shipping: At this time, we can only ship orders to
destinations in the 50 United States and its official territories. In select
cases, we may not be able to ship an order to Hawaii, Alaska, or Puerto Rico.
How
you compute the total shipping costs?
Shipping costs are directly related to the weight of
the package. In addition, we factor in an additional amount to
cover packing materials, and any special handling considerations that may be
required to ship the package. If you pick up your order in person, we do
not charge you any shipping or handling fees.
We wish to offer you a choice when it
comes to your shipping options. We realize that every customer has
different requirements for receiving packages. Keeping this in
consideration, we offer the following shipping options to meet your needs:
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Deliveries in the USA
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Important Note: |
We
have recently changed our shipping options for our package
deliveries. We now offer FedEx delivery services as a standard
method of shipping. Packages selected for Ground, 3-day, 2nd day,
and next day air, may be sent to you via either FedEx or UPS. |
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FedEx or UPS Ground
Delivery
(USA 48-States)
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The
ground delivery option is our most popular and most economical delivery
method for US-destination shipping. Delivery times vary. Ground service is available only for
delivery within the US 48-states. Click here for more info from the UPS website. Click
here for more info from the FedEx website. |
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FedEx or UPS 3-Day Delivery
(USA 48-States) |
Guaranteed
to be delivered in 3 business days, the 3-Day delivery option is a popular
balance between speed and cost. 3-Day delivery is available only
for the US 48-states. Click here for more info from the UPS website. |
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FedEx or UPS 2-Day Air
(USA 50-States) |
For
customers in a rush, we offer 2-Day Air to any US address in the 50
states. Flammable and hazardous substances cannot be shipped via air
delivery, and bulky items (like fiberglass spoilers) may require adjustments
in the shipping costs due to their large size. Click here for more info from the UPS website. |
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FedEx or UPS Next Day Air
(USA 50-States) |
For
those who must have it right away, we offer Next Day Air Service, with
afternoon delivery. Next Day Air is the only service that will
delivery on Saturday ($10 extra). Early morning service also available
upon request. Flammable and hazardous substances cannot be shipped via
air delivery, and bulky items (like fiberglass spoilers) may require
adjustments in the shipping costs due to their large size. Click here for more info from the UPS website. |
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USPS Priority
Mail
(USA 50-States) 2-3 day delivery |
For
small packages sent within the 50-United States, we offer USPS Priority
Mail. This delivery service is rated at 2-3 day delivery, however, the
Postal Service has had some problems since Sept 11th because of new
restrictions regarding the placement of packages on passenger
airplanes. We do not ship packages weighing more than 5 lbs via USPS,
except in special circumstances. Click here for more info from
the USPS website. |
***We realize that
most of our customers are price-sensitive when it comes to shipping -
particularly our International customers. We don't mark up the shipping rates,
and even discount them a bit from their levels in order to encourage our
International customers to place orders with us. We do offer choices on shipping
because we do understand that shipping outside of the United States can be
expensive. Some of our customers opt to use UPS, FedEx, or DHL because they
enjoy the speed and tracking capabilities available with these services.
However, most of our customers like the price points available with using
USPS and traditional mail services, and are usually willing to accept a
potential delay.
How can
I get Saturday delivery?
Saturday delivery is only available as a special
request option (USA only). UPS will only deliver on Saturday if the
package is sent via Next-Day Air. There is a $10 additional charge for
Saturday delivery. The US Postal service will deliver Next-Day-Air
packages on Saturday. Priority Mail packages are also delivered on
Saturday as well.
Overnight
and express mail costs seem very high, why is that?
A next-day or
2nd-day air package requires us to 'rush' the process, which directly increases
our costs. Hence, we need to charge higher rates for rushed or express
delivery.
What happens
if my package arrives damaged?
If you package was damaged in
shipment, you must immediately notify the carrier via phone (1-800-PICK-UPS, or
1-800-GO-FEDEX). They will initiate a claims process on the damaged
package. After calling the carrier, please call NorthernFront Customer
Service, and notify us of the damage. We will make make every effort to
correct the problem.
What
happens if my package is lost?
This depends mostly upon how it was shipped out.
In general, we have very few problems with lost packages with any of our
carriers. With the recent events from September 11th, a large number of
international packages have been slow to arrive. If you believe your
package is lost, please send us an email, or call our toll-free number at
1-888-280-7799, and we will do our best to track it down.
Our Guarantee /
RETURNS
Original Artwork Order fulfillment. Turnaround
time is critical in keeping customers happy and we'll strive get your purchase
or refund out to you quickly. We are committed to providing the best customer
satisfaction possible. If you are not pleased with any
artwork item, let us know immediately, you
may return it.
Returns- 7 day return policy, (7
days after YOU get it IN your home). We'll gladly refund you the sale price,
minus our shipping charges. You are responsible for return shipping costs,
but we wish to consult with you prior to shipping. You must notify us prior to
returning any items.*** Carefully repackage your item and send it back.
** If you wish, you may receive a credit or
exchange. However, we reserve the right to charge a restocking fee of up to 15%
of the order. All returns must be:
- in their original packaging
- remain undamaged, unaltered; and
- will not be disassembled
Once we have received your return, conducted an
inspection, and verified that your return meets the above guidelines, a refund
for the sales amount will be issued. All applicable sales taxes will be
refunded. Shipping charges are non-refundable.
**Any alteration or improper use of
original artwork will void this warranty. Warranty is limited, at our option, to
the replacement, repair, or credit of the defective merchandise. The
determination of all warranty claims will be at the sole discretion of
NorthernFront.
***The cost of shipping will be credited only in
those instances where the return is a result of our error only. All unauthorized
/ un-notified returns will be refused and sent back. Items incorrectly
shipped to NorthernFront will be refused & returned. Items not purchased
from NorthernFront will not be accepted.
What happens
if my package arrives damaged?
If your
product has been damaged in shipment, please contact our Customer Service
Department within 48 hours of receipt of your product to begin the returns
process. We'll then contact you via email with further instructions on filing
your claim, and replacing the damaged product. We will
immediately notify the carrier via phone (1-800-PICK-UPS, or
1-800-GO-FEDEX). They will initiate a claims process on the damaged
package. If you call the carrier, please call NorthernFront Customer
Service, and notify us of the damage. We will make make every effort to
correct the problem.
We will gladly refund or replace any defective item,
within 30 days of receipt of your order. ***[after 30 days but not to exceed
90 days--we reserve the right to charge a restocking fee of up to 25% of the
order for orders that meet the return criteria and are returned. Returns
that fall outside of the above listed criteria will be decided upon on a
case-by-case basis.]
NorthernFront guarantees the workmanship of the
products sold. If you have received a defective product, and you wish to return
it, please contact our Customer Service Department at (307) 399-2777.
Alternatively, you may send us an
email.
Questions, problems, suggestions?
If you have any problems with your order, please don't hesitate to
contact out customer service department Monday thru Friday 8AM-5PM Mountain
Standard time.
| privacy policy
At NorthernFront, your privacy is
very important to us, and we take very seriously the job of protecting
your personal information. A privacy policy protects our customers
and provides them with a level of trust. You can be assured that NorthernFront will protect your privacy. The information that we collect from
you will be used solely to process your order and improve your overall
shopping experience. Here are some more details on the specifics of
our privacy policy:
What information do we collect? How do we use it?
When you place an order, we collect the necessary information
to process your order. If you enter a contest or promotion, we may
ask for your name, mailing address and email address so that we may notify
you if you have won. |
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